Benefits & HR Administration Solutions

1 Verification of Enrollment Forms

Employees often make errors when enrolling in benefits, such as misspelling dependent names, selecting incorrect coverage, or omitting required information. CogNet’s team reviews and verifies all enrollment forms, ensuring accuracy before they are processed. This prevents coverage issues, billing errors, and unnecessary administrative delays.

2 Processing Terminations in System of Record and Carrier Site

When an employee leaves, their benefits coverage must be properly terminated to avoid overcharges and ensure compliance with benefits providers. CogNet ensures that:

• Employees are removed from benefit plans in both internal HR systems and insurance carrier portals.
• COBRA notifications are processed (if applicable).
• Payroll deductions for benefits are discontinued at the right time.

3 Managing Changes in the Client System

Life events such as marriage, childbirth, or address changes impact an employee’s benefits coverage. CogNet processes these changes in HRIS systems, payroll systems, and with benefits providers, ensuring that employees receive accurate coverage and correct deductions.

4 Carrier Site Updates

CogNet keeps benefits provider systems updated with any employee changes, including:

• New hires and terminations
• Coverage changes (e.g., switching from individual to family plans)
• Address and contact updates

5 Deduction Management

Payroll deductions must be accurately applied to ensure employees pay the correct premiums. CogNet reconciles:

• Benefit deductions in payroll systems to ensure they align with actual benefit elections.
• Employer and employee contributions for health, dental, vision, life insurance, and retirement plans.

6 Reconciliation of System of Record to Carrier Invoices

Errors between HR records and carrier invoices can result in financial losses for employers. CogNet performs detailed reconciliations to ensure that:

• Employer-paid and employee-paid benefits match invoice amounts
• Overpayments or missing payments are corrected before billing cycles close.
• Employee terminations are processed correctly to prevent unnecessary charges.

7 Reconciliation of Customer Invoices

CogNet ensures that all benefits-related invoices are accurate, reducing the risk of overpayments. If discrepancies exist, CogNet assists in correcting and disputing charges with benefits providers.

8 401(k) Enrollments and Changes

CogNet manages 401(k) and retirement plan enrollments, changes, and updates, ensuring:

• Employees are properly enrolled based on eligibility.
• Contribution amounts are correctly deducted from payroll.
• Company matching contributions are applied where applicable.

9 HSA and FSA Administration

Health Savings Accounts (HSA) and Flexible Spending Accounts (FSA) require careful tracking to avoid incorrect deductions. CogNet ensures that:

• Employee contributions are processed accurately in payroll.
• Funds are allocated properly based on employee elections
• Compliance with IRS limits and guidelines is maintained.

10 Open Enrollment Assistance

Open enrollment can be overwhelming for HR teams. CogNet supports businesses by:

• Communicating enrollment deadlines and changes to employees
• Assisting employees in selecting appropriate benefit plans.
• Ensuring all elections are processed correctly in HR and carrier systems.

11 Eligibility Reports and Monitoring

Tracking employee eligibility for benefits is critical to compliance. CogNet:

• Generates eligibility reports to ensure employees enroll at the right time.
• Monitors full-time vs. part-time status changes that affect benefit eligibility.
• Ensures compliance with Affordable Care Act (ACA) requirements.

12 ACA Compliance Support

The Affordable Care Act (ACA) requires businesses to track and report employee hours, coverage, and affordability calculations. CogNet assists with:

• Determining full-time employee status under ACA rules.
• Generating and filing ACA reporting forms (1094-C, 1095-C).
• Ensuring compliance with employer shared responsibility requirements.

13 Unemployment Claim Management

Handling unemployment claims can be time-consuming and costly. CogNet manages claims by:

• Reviewing claim details and providing accurate responses
• Disputing invalid claims to minimize employer costs.
• Tracking claim histories to prevent fraudulent claims.

14 Wage Garnishment Coordination

When employees are subject to wage garnishments (e.g., child support, tax levies, or loan repayments), CogNet:

• Ensures accurate deductions from payroll.
• Coordinates with payroll providers to process payments.
• Ensures compliance with state and federal garnishment laws.

15 HR Reporting

Businesses rely on HR data for decision-making and compliance. CogNet generates reports such as:

• Employee census reports for benefits administration.
• Turnover analysis and workforce trends.
• Payroll and tax reconciliation reports.

16 E-Verify Screening

Employment eligibility verification is required for compliance with federal immigration laws. CogNet assists with:

• E-Verify submissions for new hires.
• Ensuring I-9 compliance for employment verification

17 New Employee Onboarding

Seamless onboarding enhances employee experience and compliance. CogNet supports:

• Electronic completion of onboarding documents.
• Benefits enrollment coordination.
• Payroll and HR system setup for new hires.

18 COBRA Administration

When employees leave, COBRA ensures they can continue health benefits for a limited period. CogNet manages:

• COBRA eligibility notifications.
• Premium tracking and payment processing.
• Coordination with benefits providers.